The Authorised Professional Practice (APP) has been approved by the College of Policing as the official and most up-to-date source of professional practice on policing. South Yorkshire Police have adopted APP as their Statement of Agreed Policy. This is the agreed policy on Critical Incident Management and you may wish to refer to the APP section now
South Yorkshire Police do not deviate from APP in this subject.
In addition to APP, South Yorkshire Police’s statement of agreed policy on Critical Incident Management includes;
This policy effects all members of South Yorkshire Police who identify, respond to and are responsible for the management and resolution of critical incidents.
This policy does not seek to replace existing guidance in responding to the management of any incident, which was the initial trigger for the incident being a potential/critical incident. ACPO guides exist to assist police operations in these areas.
This policy should be read in conjunction with Authorised Professional Practice - Decision Making section.
Definition - Critical Incident:
Any incident where the effectiveness of the police response is likely to have a significant impact on the confidence of the victim, their family and/or the community."
Associated Procedural Instructions
This policy is supported by the subsequent procedural instructions
- Pi3.1 - Critical Incident Management - Instructions
Other relevant SYP policy documents you may wish to consider are:
D51512 Information Management and Compliance.
Equality Act 2010
The Act creates a statutory requirement for all Functions and Policies (Including Procedural Instructions) to be analysed for their effect on equality, diversity and human rights, with due regard to the General Equality Duty.
In principle, this document has been assessed for discrimination, which cannot be justified, among other diverse groups.
The Code of Ethics published in 2014 by the College of Policing requires us all to do the right thing in the right way. It also recognises that the use of discretion in Policing is necessary but in using discretion, states that you should, "take into account any relevant policing codes, guidance, policies and procedures into consideration."
The purpose of providing policy is to give an indication to staff of the expected course of action. However it is not possible to cater for every possible combination of factors that would justify a departure from stated policy. The Human Rights Act 1998 requires the proper use of discretion at all times and nothing within this policy and associated procedural instructions prohibits the proper use of discretion in appropriate circumstances.
Where action is taken that has the potential to interfere with an individual’s Human Rights, the reasons behind the making of the decision to act in that way should be recorded on the appropriate forms, or where this is not practicable, in pocket books or policy logs.
Rights of redress for members of the public:
Anyone who feels that a member of staff has behaved incorrectly or unfairly, or who is dissatisfied with organisational matters, service delivery or other operational policing issues, has the right to make a complaint.
Initial action should be taken in one of the following ways:
- Complain in writing or in person to the Senior Officer at the appropriate police station or to the Chief Constable of the force concerned.
- Visit a local Citizens' Advice Bureau
- Contact a Solicitor
Rights of redress for South Yorkshire Police personnel:
South Yorkshire Police personnel who feel they have grounds for concern in relation to the implementation of policies may, as appropriate:
- Pursue concerns through their line manager.
- Contact a First Contact Advisor.
- Pursue a grievance formally through the South Yorkshire Police Fairness at Work Procedure.
- Seek advice from their staff association or trades union.
- Use procedural instruction D50241 Management of Complaints, in the section entitled Handling Complaints relating to Direction and Control.
24 March 2017