Policy Scope:

This policy affects all police personnel, voluntary and statutory organisations and private organisations in relation to the booking process for the Lifewise Centre (including charging rationale).

Policy Aims and Objectives:

To outline the booking process for the Lifewise Centre and to enable Lifewise to charge for the use of its facilities and detail when charging will occur.

The Policy

The Lifewise Booking Brochure and Operational Contract outlines the booking process and the code of conduct for the Centre. These documents are living documents and are therefore updated as and when necessary. Once a booking form is received, the proposals for the use of the Centre will be considered. Once the operational contract is completed and received, the booking will be confirmed.

Lifewise will charge for use out of hours in all circumstances.

Charges during business hours will only be made for private bookings and external bookings outside of the South Yorkshire area.

During business hours, no charges will be made for events booked by South Yorkshire Police, South Yorkshire Fire and Rescue and voluntary and statutory organisations.

Associated Procedural Instructions:

This policy is supported by the following procedural instructions:

D51441 Lifewise Booking and Charging Instructions

See also:

D51462 Lifewise Centre
Lifewise Booking Brochure
Lifewise Operational Contract

Equality Act 2010:

In principle, this document has been assessed for discrimination, which cannot be justified, among other diverse groups.

Human Rights/Discretion:

The purpose of providing policy is to give an indication to staff of the expected course of action. However it is not possible to cater for every possible combination of factors that would justify a departure from stated policy. The Human Rights Act 1998 requires the proper use of discretion at all times and nothing within this policy and associated procedural instructions prohibits the proper use of discretion in appropriate circumstances.

Where action is taken that has the potential to interfere with an individual’s Human Rights, the reasons behind the making of the decision to act in that way should be recorded on the appropriate forms, or where this is not practicable, in pocket books or policy logs.

Freedom of Information Act 2000

Exemptions do not apply to this statement of agreed policy under the Freedom of Information Act 2000.

Management of Police Information (MoPI)

This policy falls within MoPI: No.

Review Arrangements:

This policy together with its Equality Analysis will be reviewed every three years.

Rights of redress for members of the public:

Anyone who feels that a member of staff has behaved incorrectly or unfairly, or who is dissatisfied with organisational matters, service delivery or other operational policing issues, has the right to make a complaint.

Initial action should be taken in one of the following ways:

• Complain in writing or in person to the Senior Officer at the appropriate police station or to the Chief Constable of the force concerned.

• Visit a local Citizens' Advice Bureau

• Contact a Solicitor

Rights of redress for South Yorkshire Police personnel:

South Yorkshire Police personnel who feel they have grounds for concern in relation to the implementation of policies may, as appropriate:

• Pursue concerns through their line manager.

• Contact a First Contact Advisor.

• Pursue a grievance formally through the South Yorkshire Police Fairness at Work Procedure.

• Seek advice from their staff association or trades union.

• Use procedural instruction D50241 Management of Complaints, in the section entitled Handling Complaints relating to Direction and Control. 

Start Date:

23 February 2009