Antisocial Behaviour - Community Trigger

Incidents of antisocial behaviour can regularly be resolved by a single action by one agency. For example a warning letter from the local authority’s noise nuisance team to a household which has played loud music may be all that is needed to stop the problem happening again.

However, there are other cases of antisocial behaviour that need a number of agencies to work together to tackle the issue. Members of the public also need to be confident that these agencies are indeed working closely together. This is where the Community Trigger comes in. Put simply, the Community Trigger is a mechanism available to the public which they can use to ask agencies such as the local authority, police and housing providers to review collectively how they have responded to complaints of antisocial behaviour.

The Community Trigger does not replace individual organisations’ own complaints’ procedures which can and should be used by the public where there is dissatisfaction with the conduct of an individual agency. If you feel that agencies working in partnership have not dealt effectively with antisocial behaviour you have reported, you can raise a Community Trigger.

We have set a Community Trigger Threshold to make sure all Community Trigger requests are dealt with consistently.

The threshold is:

  • Either, you as an individual have reported 3 separate incidents relating to the same or similar issue of anti-social behaviour which have occurred within the last 6 months
  • Or, 5 different households have separately reported the same antisocial behaviour issue which has occurred within the last 6 months.

If you meet the above criteria, you can ask for us to progress the Community Trigger on your behalf.

You can do this in the following ways:

o Barnsley: Chief Inspector Neighbourhoods. Barnsley Police Station, Churchfields, Barnsley, S70 2DL

o Rotherham: Chief Inspector Neighbourhoods. Rotherham Police Station, Main Street, Rotherham, S60 1QY

o Doncaster: Chief Inspector Neighbourhoods. Doncaster Police Station, College Road, Doncaster, DN1 3HX

o Sheffield: Chief Inspector Neighbourhoods. Attercliffe Police Station, Attercliffe, Sheffield, S9 2AD

  • In person by visiting your nearest Public Enquiry Desk