Lost mobile phone

Before you can report a lost phone to us you need to:

1. Contact your service provider to block the phone - this may take up to 48 hours

2. Attend at your local enquiry desk with your IMEI number, and a report can be made.

If you live outside of South Yorkshire, but your phone has been lost in the South Yorkshire area our enquiry desk will take a report over the phone. You must have blocked the phone and have your IMEI number to hand.