How can I get help?
If you are experiencing domestic abuse, you can report it to us by calling 101 or 999 in an emergency, or tell a family member, friend or neighbour. Many abusers rely on silence so they can continue the abuse.
If you are worried about a loved one or someone you know, report it to us. We will listen.
We take all reports of domestic abuse very seriously. We are committed to protecting the lives of both adult and child victims of domestic abuse, to investigate all reports effectively, to bring offenders to justice and hold them accountable for their actions.
The Silent Solution
If you call 999 in an emergency but you are unable to speak to the operator because of your circumstances, you can use something called the Silent Solution. This means that the operator will ask you a series of questions - they may ask you to cough, or make a noise, or press a button on your phone, so they know you are listening to them. They will then ask you to press '55' on your keypad. This is the Silent Solution, and lets the operator know that you are in an emergency situation and require urgent help. The operator will then listen to what they can hear and make an assessment about what type of response is required. Do not call 999 and press '55' immediately - this may not be registered as a legitimate emergency call, listen to the operator's instructions and only press '55' when instructed.
Domestic abuse charity Hestia and the Vodafone Foundation have created a free mobile app called Bright Sky to provide information and support to anyone who may be in an abusive relationship, or those concerned about someone they know. It's available in four languages and has a UK-wide directory of domestic abuse support agencies with contact details.
Find out more about the app here or search 'Bright Sky' on your device app store.