Problem Solving and Demand Reduction Programme

Date published: 12 March 2019 15:20

About the programme

In 2017, South Yorkshire Police was awarded £6.35 million of funding from the Home Office to deliver a national problem solving and demand reduction partnership working initiative over three years.

The programme of work will help to transform ways of working across the police at a local, regional and national level, by embedding problem solving as a core discipline.

To do this, we are currently running numerous work streams, including:

  • A peer support network, which offers police forces across the UK guidance and support in implementing the problem solving discipline
  • The pilot of an IT system for use by South Yorkshire Police, Humberside Police and local authority partners, to enable the sharing of information regarding victim, offenders and locations for the first time
  • The creation of a national knowledge hub to share best practice regarding problem solving and demand reduction amongst police forces
  • A learning and development work stream, to influence the training requirements of police officers and staff in regards to problem solving
  • A demand reduction work stream, that aims to give a better understanding of demand nationally and collaborate on projects to reduce, transfer and minimise demand on services, including police and partners
  • Supporting South Yorkshire Police in being a pilot force in embedding the new Neighbourhood Policing guidelines, created by the College of Policing
  • The re-introduction of The Tilley Awards, which celebrate problem oriented projects that have achieved measurable success in resolving issues faced by the police, partners and/or the community

For more information on the programme, get in touch using the details below.

Get in touch

You can contact the Problem Solving and Demand Reduction Programme team by:

CPD engagement week- webchat

As a part of the College of Policing’s annual CPD engagement week, the Problem Solving and Demand Reduction Programme hosted a webchat with problem solving and peer support subject matter experts Sylvia Chenery and Chief Inspector Colin McGillivray.

The webchat created an opportunity for officers and staff to ask questions about problem solving, peer support, crime prevention theories and models, best practice approaches and implementation methods.

Our vision

“Creating opportunities to reduce demand for police and partners by embedding a structured problem solving ethos and capability”

National Problem Solving Conference

The bookings for the National Problem Solving Conference are officially open!

The three-day national conference will take place between 27-29 March 2019, to explore problem solving and demand reduction initiatives across the police force, and its partners. Conferences highlights include:

  • The re-introduction of the Tilley Awards
  • Inspirational and motivational key speakers and workshops held by police forces, our partners and the private sector
  • The opportunity to share ideas and experiences with like-minded problem solving professionals

If you would be interested in sponsoring this conference, or would like to request a booking form, please email

The Tilley Awards

The Tilley Awards, which have been re-launched as part of our programme, closed for applications on 31 December 2018.

The national awards recognise and celebrate multi-agency problem-oriented projects that have achieved success in resolving issues faced by the police, partners and/or the community.

The five finalists were announced in February 2019 and further details can be found in our latest press release.


You can view a copy of our external announcements, here: