Problem Solving and Demand Reduction Programme

Date published: 21 May 2019 12:49

About the programme

In 2017, South Yorkshire Police was awarded £6.35 million of funding from the Home Office to deliver a national problem solving and demand reduction partnership working initiative over three years.

The programme of work will help to transform ways of working across the police at a local, regional and national level, by embedding problem solving as a core discipline.

To do this, we are currently running numerous work streams, including:

  • A peer support network, which offers police forces across the UK guidance and support in implementing the problem solving discipline
  • The programme is supporting NPCC leads to deliver national problem solving workshops in specialist theme areas, facilitated by subject matter experts. Previous workshops include Autocrime, Synthetic Cannabinoids, Acute Behavioural Disorders, Troubled Families, Serious Acquisitive Crime and Anti-Social Behaviour
  • A learning and development work stream, to develop guidance and minimum standards of training to embed problem solving within the policing and partnership arena
  • An evaluation work stream, to develop the evidence base on the impact of problem solving and demand reduction activities in police forces by evaluating local pilots and updating the effects of the approach on crime and disorder
  • A demand reduction work stream, that aims to give a better understanding of demand nationally and collaborate on projects to reduce, transfer and minimise demand on services. This work stream has already supported the publication of a research report into demand management practices within police forces
  • The creation of a national repository - the National Problem Solving and Demand Reduction Knowledge Hub page - to share notable practice amongst police forces and partner agencies
  • The pilot of an IT system for use by South Yorkshire Police, Humberside Police and local authority partners, to enable the sharing of information regarding victim, offenders and locations for the first time
  • The programme is directly supporting the implementation of the newly created Neighbourhood Policing Guidelines in forces across the UK
  • The re-introduction of The Tilley Awards, which celebrate problem oriented projects that have achieved measurable success in resolving issues faced by the police, partners and/or the community. The finalists from the Tilley Awards present their entry at the National Problem Solving Conference, organised by the programme.

For more information on the programme, get in touch using the details below.

The programme's Privacy Notice can be found here.

Get in touch

You can contact the Problem Solving and Demand Reduction Programme team by:

Our vision

“Creating opportunities to reduce demand for police and partners by embedding a structured problem solving ethos and capability”

National Problem Solving Conference

In March 2019, the programme held it's first National Problem Solving Conference.

Post-event information from this conference can be found here. Podcasts of the workshops and the PowerPoint slides used by keynote speakers can be found on our Knowledge Hub.

To register your interest in attending next year's National Problem Solving Conference, please contact the programme team via email at 

The Tilley Awards

In October 2018, the national Tilley Awards were re-launched as part of our programme to recognise and celebrate multi-agency problem-oriented projects that have achieved success in resolving issues faced by the police, partners and/or the community.

The winner of the 2018/19 Tilley Awards was announced at the National Problem Solving Conference conference in March. To find out who this was read our latest press release.


You can view a copy of our external announcements, here: